Terms and Conditions
Welcome to candywala.in The following Terms and Conditions govern your use of the Website. By accessing and using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the Website.
1. Intellectual Property
The content and materials available on the Website, including but not limited to text, graphics, logos, images, audio clips, videos, and data, are the property of Candy Wala and are protected by applicable copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, modify, distribute, or transmit any content from the Website without prior written consent from us.
2. Product Information and Availability
a. We strive to provide accurate and up-to-date information about the candies available on the Website.
Pricing of each unit may vary anytime without prior notice based upon season and demand. Some units may be unavailable and some units may be added for a short period of time only.
b. Product availability is subject to change without notice. We reserve the right to discontinue or modify any product at any time without liability.
3. Order and Payment
a. By placing an order on the Website, you are offering to purchase the products at the stated price, subject to these Terms and Conditions.
b. All prices are listed in Indian Rupee, and you are responsible for the payment of applicable taxes and shipping charges.
c. Payment can be made using the accepted payment methods on the Website.
d. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, inaccuracies in product information, or suspicion of fraudulent activity.
4. Shipping and Delivery
a. We will make every effort to ship your order promptly. Shipping and delivery times are estimates and may vary depending on your location and other factors beyond our control.
b. We will always try to supply you with the full quantity that you have ordered. If you are not satisfied with the quantity you have received we will arrange with you for non-perishable goods to be returned to us (please note that the goods must not be used and must be in good condition). In the event that the goods delivered to you are incomplete or include incorrect goods, you must notify us promptly. You will not be charged for any incorrect goods or goods which you have not received. In any event, subject to clause below, our liability will be limited to the price of the goods not delivered or incorrectly delivered and the cost of delivery
5. Returns and Refunds
We strive to ensure your satisfaction with your purchases. We take utmost care to ensure that your candies reach you in perfect condition. In the unlikely event that you receive a damaged or defective product, please contact our customer support team at carecandywala@gmail.com after receiving the order. To process a refund or replacement, kindly provide us with clear photographic evidence of the damaged items. We will promptly initiate a refund for the affected products or arrange for a replacement to be sent to you.
6. Disclaimer of Warranties
a. The Website and its content are provided on an “as-is” and “as available” basis without any warranties, express or implied.
b. We do not warrant that the Website will be error-free, uninterrupted, or free of viruses or other harmful components.
7. Limitation of Liability
a. In no event shall Candy Wala or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Website or the products sold on the Website.
8. Indemnification
You agree to indemnify and hold [Your Candy Website Name], its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses, including attorneys’ fees, arising out of your use or misuse of the Website, violation of these Terms and Conditions, or infringement of any intellectual property or other rights.
9. Modifications to Terms and Conditions
We reserve the right to modify, update, or replace these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website. Continued use of the Website after any such changes shall constitute your consent to such changes.
We don’t sell on mrp. Margin is very low in these products and these products are very difficult to find in one city. We get many of the products from different cities like Chatmola, Banarsi Aam Papad etc. So we have to bear many transport charges because of which it is costly. There are alot of different costs rather than this such as packing cost, payment gateway cost, website maintenance cost, Shipping cost etc.
These are food products so we need to pack them properly before shipping we ship our products in the box. We need to buy boxes according to size and quality box starting from 10 Rs and it’s going to 60 Rs and tape it properly before shipping the order.
We charge Rs 60 Shipping charges from customer but we need to pay the company according to the weight of that package. As amazon shipping charges Rs 66 for 500 gm and some orders go upto 4 kg so we don’t charge any extra shipping cost from customer.
There are other costs as well such as Website Maintenance cost and Payment gateway cost. We pay website maintenance cost so that our website runs smoothly. As there is payment gateway cost as they cut two percentage on every order.
We don’t charges very high there are only 20 to 30 rs difference. On our website, we mentioned every think in the product description so users can easily think find out
On our website, all our products are very affordable so any one can purchase easily and our range starts from Rs 15 and goes up to Rs 100. If you still think we are very high so u can visit our store as we are selling all the products on MRP. Only Because of these costs we are charging more than MRP. It’s very difficult to charge separately for Packing costs and all other costs. So we add it products cost for easily understand customer.